Top Rated Helpdesk

Top Rated Product

Winner of the Users Choice gold, best in class award for multi-channel e-service. Gold Award winners stand alone atop a competitive field and SupportWizard (now upgraded to EnterpriseWizard) is the top rated product for multi-channel e-service because it is the only product built on an adaptive technology core.

Adaptive technology does not just make EnterpriseWizard a top rated product, it was designed from seven years of user feedback to satisfy customer support and helpdesk managers who deal with multiple demands in a very changing environment.

Active Community

We have grown through a single-minded focus on the needs of our customers. The result is not only a top rated product, but the satisfaction of serving a vibrant, satisfied and growing community of users.

From Fortune 100 companies to venture funded startups, business managers have found the solution they need to the most challenging environments with EnterpriseWizard, and we are committed to fostering the development of this community through forums, shared processes and active participation.

Leading Technology

EnterpriseWizard is built on J2EE, the industry standard for for developing portable, robust, scalable and secure web applications. We enjoy close partnerships with Sun and IBM and support both Microsoft Windows and Unix flavored OS's such as Linux, Solaris and AIX.

Security is paramount for online applications and this platform-neutral approach not only lets you to choose the environment that best meets your needs, it gives you the flexibility to change your mind in the future. This adaptive technology also allows you to keep abreast of user needs and evolving company standards.

Learn more with an instant online Demo